Terms and conditions

Registration and Use

According to the Consumer Protection Act, minors and fully legally incapacitated persons cannot make purchases remotely, only their legal representatives can do so. Warning: Children under 16 years of age can only order in the presence of their parents or legal representatives. The user is responsible for the accuracy and completeness of the entered data when registering. In the event that any changes to the information entered in the registration process occur, the user is required to immediately update their account so that Astrosymbolica will be notified of the changes made.

By using the Astrosymbolica online sales outlet for online education at https://www.astrosymbolica.com buyers are obligated to comply with the following terms and conditions. In case the buyers do not agree with the terms herein, we ask them to refrain from using this site. Astrosymbolica reserves the right to modify or terminate any business segment, availability time, content and offer published on the websites listed above at any time.

Although Astrosymbolica tries to provide the best possible offer of services, it cannot guarantee that services at https://www.astrosymbolica.com will suit customers’ needs. Furthermore, Astrosymbolica cannot guarantee that the service will be free of errors. If an error occurs, we ask customers to report it to office@astrosymbolica.com so that it can be removed in the fastest possible manner.

Access to the Astrosymbolica platform may sometimes be disabled due to work, maintenance, or introduction of new content. The user agrees not to reproduce, perform, use textual audio and/or video content, sell, resell, commercially or otherwise use the products or any part of the products without permission. If you are interested in using a piece of content, contact us.

Methods of Learning and Knowledge Testing During Participation in Astrosymbolica Community Courses

The process of education is done through online learning. All the necessary learning materials are delivered to users on the learning platform, through which the process of knowledge testing and final testing is carried out.

Notification of students can be done:

  1. Via email
  2. Through the Astrosymbolica web page
  3. Through the learning platform
  4. By telephone
  5. By SMS
  6. By mail

Each user takes the course at their individual pace, completing obligations and progressing in the learning process according to their own abilities, wishes and plans. Only the start and end dates are binding.

The username and password are created for the user who enrolled in the course. It is strictly forbidden to forward this information to third parties. Any misuse will be sanctioned immediately.

The course user is obligated to notify Astrosymbolica about the change of any personal data while participating in courses.

The use of materials and services is under the personal responsibility of the user.

The manner of learning and knowledge testing during participation in the courses of the Astrosymbolica community

The user receives lessons and learning aids on the learning platform. The user does not need any additional materials to successfully complete an Astrosymbolica course, all the material is provided and accessible on the learning platform.

The learning material, depending on the course, contains lessons, practical assignments, tests, a collection of terms, recommendations for further training and other supporting materials. The user has an obligation to go through all the lessons. The user who takes the course has the opportunity to consult with the mentor and the whole Astrosymbolica community through the Forum at any time.

In order to successfully complete a course, the user must pass all knowledge tests in the course - depending on the course, those might be mini-quizzes, tests, ordinary tasks, interactive assignments and the final assignment. The user completes the assignments according to the instructions in the course and submits them through the platform. The course mentor is obligated towards the course student, after having checked the ordinary work, to reply whether the task was successfully done within 5 workdays, and in the case of the final task, within 7 days. If the task isn’t successfully completed, it is returned to the course student for revision. The task is accepted only after all the conditions specified in the task description are fulfilled. Any copying or unlicensed use of information is punishable by law and entails disciplinary measures against the user, which will be taken by Astrosymbolica against them in these situations.

After the expiration date given for following Astrosymbolica courses, all materials remain accessible to the course taker, which they have successfully covered up till that moment. Even after the date expiration, the course taker can access the platform, course, and Forum, but does not have the possibility of taking quizzes, tests, or doing tasks. The obligations of Astrosymbolica towards the course taker are no longer binding after the course expiration. The course taker has the right to buy the course extension if they fail to pass the course before the expiration date.

Right to Attaining a Astrosymbolica Certificate

Every Astrosymbolica course taker can receive the Course Completion Certificate if they successfully passed all the course lessons, successfully completed the practical tasks, and passed the final assessment test.

The electronic copies of the certificate are free.

Conditions of Purchase

The seller is Astrosymbolica, provider of online education, and the buyer is the visitor of these pages, who fills in the electronic order, sends it to the seller, and pays via PayPal. A buyer is thought to be any person who orders online at least one product or service, provides all the necessary information, and sends the order. The product or service are purchased online, by clicking on a certain product or service and by adding it to the cart. The product or service are thought to be ordered the moment the buyer chooses and confirms the purchasing method. All the prices are expressed with the US dollar (USD), and VAT is not charged on the prices according to Article 90(1) and (2) of the Law on Value Added Tax. Access to online content will be permitted as soon as the bank transaction is neatly carried out.

Purchasing Methods

The ordered products or services are purchased via PayPal.

Conversion Statement

All payments are made in USD. When paying with a credit card, the price converts into the buyer’s local currency according to the exchange rate of credit card associations.

Return & Refund Policy

Due to the potential drawback to a service, buyers can file a complaint, that is, send it via email to the address office@astrosymbolica.com and Astrosymbolica will reply as soon as possible (not later than 2 workdays after the received complaint).

Privacy Policy

Astrosymbolica is devoted to securing the personal data of citizens – users of our products, services, and web pages, and takes all necessary technical and organizational measures that are in accordance with General Data Protection Regulation (GDPR). Our information system is protected according to the best practices and standards, and the employees are continually educated to follow in the most recent technological developments and legal requirements. The fundamental principles of personal data protection, that we are guided by in our business, are lawfulness, transparency, accuracy, reliability, confidentiality, and integrity. We gather and process data only in the amount and for the purpose it was gathered for. The data is saved for only as long as it’s needed to fulfill its goal or for as long as the law is binding us to keep them. The purpose and way of gathering personal data depends on the type of business relationship on which the process is based on. For example, for keeping a track of the results of online learning it’s necessary to gather learning statistics throughout the process of learning (following the behavior), without which it’s impossible to prove success, give the attendant a diploma or a confirmation of a complete education. We gather different analytical and statistical data about using our web portal and social media in the same way, which helps us improve our service and allow our users to get the information they need. All the workers and business partners are bound to respect the principles of privacy protection. If you are interested in the details and ways of gathering, processing and saving the data, feel free to contact us. The users of our services can at any moment reclaim their consent when it comes to using their private data or ask us to update, correct or delete it. If you want to contact us in regards to any of the named things, you can do so via our email office@astrosymbolica.com .

Because of the protection of users and copyright issues, we are keeping the possibility to research, report and launch private actions in regards to the legal possibilities when it comes to any kind of abuse.

COOKIES

Cookies are small textual data that contain information stored in your PC. Cookies are used for technical purposes, in order to make using internet pages easier. One kind of cookies, called „persistent cookies“, prepare the data on your PCs for a long time. They can later on be used to adapt the internet pages in regards to the choices and wishes of the users. The second most common types of cookies are „session cookies“. Once you visit a certain internet page, the session cookies are sent between your PC and server in order for the data to be gathered. The session cookies aren’t saved after the browser is closed. More information about the function of cookies can be found on www.allaboutcookies.org. We are continuously working on making these web pages better. That’s why we are using tools for web page analytics, „Google Analytics“, with which we analyze the behavior of our web page visitors in an anonymous and collective way. We allow the Google Analytics tool to install cookies and use them on our web page. This cookie saves the user data in order to gain knowledge and understand their needs. The aim of these cookies is to improve the service quality, as well as to save user data, recommendation content and search results in order to follow user trends. The cookie is „persistent“ and saves locally on your computer in the period of 26 months.

How to stop using cookies?

If you don’t want to receive cookies, change the settings of your internet browser so that it doesn’t allow the automatic saving of cookies or to show you a notification if a certain internet page wants to save cookies onto your PC. Cookies that were stored beforehand can be deleted over the internet browser. For certain fields and functions, these internet pages need cookies and won’t work when deleted or when the browser won’t accept the cookies. If you want to stop Google Analytics from saving cookies, you can forbid it via the following link: Google Analytics

How to delete already existing cookies?

In case you use a personal computer and an updated browser, but you want to remove the cookies that were installed on your device, press CTRL, SHIFT and delete simultaneously. Here you can find support pages for the most commonly used browsers:

  1. Internet Explorer
  2. Mozilla Firefox
  3. Google Chrome
  4. Safari
  5. Flash cookies

Web pages can be used as widgets for social media where users are allowed to access the Perfect web pages on different social media platforms (e.g. Facebook, YouTube, Twitter and LinkedIn). In order to gain a better understanding of how and which data is collected on social media and what cookies are used by other pages, look at the current privacy policies of each of those social platforms.

Intellectual Property

You are not allowed to use any content from the Website for any commercial purpose without the prior express written consent of and/or license granted for this purpose by us.

You are not entitled to change, modify and/or edit the digital or hard copies of any particular content of the Website and/or add, modify and/or use certain photographs, texts, images and/or video and/or audio content to the original content of the Website.

We expressly reserve all rights regarding the https://www.astrosymbolica.com domain name and all related domains and sub-domains, the name https://www.astrosymbolica.com, the logo, service marks, trading names and/or trademarks. Other trademarks, products and company names mentioned on the Website may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.

Limitations of Liability:

In no event shall Astrosymbolica or any or it's agents, representatives, subsidiaries or affiliates be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the services, the Website, or any information available on the Website howsoever arising.

Notwithstanding anything to the contrary herein and to the extent permitted by law, our aggregate liability to you, whether in contract, tort (including negligence) or otherwise, will be limited to a maximum of USD 250, or the amount you paid for the Services for the past three months prior to the claim, whichever is lower.

Miscellaneous

Nothing in these Terms shall be construed as creating an agency, partnership, joint venture, or employment between you and us. You agree and understand that you do not have any authority to bind us in any respect whatsoever under any circumstances.

Paragraph headings and titles are for ease of reference only and shall not affect the interpretation of these Terms.

No failure or delay on our part to exercise any right or remedy available to us under these Terms or the law shall be construed or operate as a waiver thereof nor shall any single or partial exercise of any right or remedy as the case may be. The rights and remedies provided for in these Terms are cumulative and are not exclusive of any rights or remedies provided by law.

If any provision of these Terms is or may become, under any applicable law, or is found by any court or administrative body of competent jurisdiction to be, illegal, void, invalid, prohibited or unenforceable then such provision shall be ineffective to the extent of such illegality, invalidity, prohibition or unenforceability and the remaining provisions of these Terms shall remain in full force and effect.

We may assign any or all our rights and duties under these Terms to any party at any time without notice to you.